Privacy Policy

This Privacy Policy explains how Furnhomes ("we", "us", "our") collects, uses, and protects information when you visit www.furnhomes.com or contact us about interior design services in Madurai, Dindigul, or Theni.

Information We Collect

Information you provide directly

• Name, phone number, and city, when you submit our consultation form or cost estimate form
• Any additional details you choose to share about your project requirements

Information collected automatically

• Pages visited, time spent on site, and general browsing behaviour, via Google Analytics 4
• Interactions with ads and site content, via Meta Pixel (Facebook/Instagram)
• Device and browser type, approximate location (city-level), and referral source

How We Use Your Information

• To contact you about your enquiry and schedule a free home visit
• To prepare and share cost estimates and project quotations
• To improve our website and understand which content is useful to visitors
• To measure the effectiveness of our advertising campaigns

Who We Share Information With

We do not sell your personal information. We share it only with:

• Privyr — our customer relationship management (CRM) tool, used to manage and follow up on enquiries
• Google — via Google Analytics 4, for website analytics
• Meta (Facebook/Instagram) — via Meta Pixel, for advertising measurement

Each of these providers has its own privacy policy governing how they handle data on our behalf.

Cookies and Tracking

Our website uses cookies and similar technologies from Google Analytics and Meta Pixel to understand site usage and measure advertising performance. You can control or disable cookies through your browser settings, though this may affect some site functionality.

Data Retention

We retain enquiry information for as long as necessary to respond to your request and, if you become a client, for the duration of our business relationship and as required for our business records.

Your Choices

• You may request that we delete your contact information by reaching out to us directly (see Contact section below)
• You may opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on
• You may manage how Meta uses your data for ads through your Facebook Ad Preferences

Data Security

We take reasonable measures to protect the information you share with us. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are intended for adults seeking home interior design services. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy or wish to request that your information be removed from our records, contact us at:

• Phone: +91 91591 12000
• WhatsApp: wa.me/919159112000
• Address: Madurai, Tamil Nadu, India